FAQs

Frequently Asked Questions

Photography

We get asked questions a lot. Here you will find the most asked.

Web Design

It’s a big task having a Web site. Do your research below.

Web Hosting

A technical minefield. Below you will find our usual techie Q&As.

Frequently Asked Questions

Photography

We charge by the hour.

£60.00 per hour to be exact.

This does not include travelling time, which is £20.00 per hour.

No hidden costs or additional expenses.

Simple.

It includes as many photos as can be professionally taken.

That means – however many times the photographer can ‘click’, during the time booked.

This is clearly not a definitive number, but it should give you an idea that our photographers will take as many photos as they can.

A typical wedding will amount to 1500-3500 photos!

If it is local (within 15 minutes drive), there are no travel costs.

If it is not local, i.e. farther than 15 minutes drive, then we charge  £20.00 per hour travel.

In other words, if it takes our photographer 30 minutes to travel to you, then it will cost £10.00

Don’t forget the journey home.

Usually, the next day.

All photos are downloaded onto a computer, then transferred to your USB stick.

This is then put in the post ASAP. It can take up to 5 days to receive.

In the meantime, an online private gallery is created – where you are sent this private link.

Yes, we edit about 20-30% of the photos we take.

This is for free (well, included the hourly price).

This is included in the price.

You are free to use the photos however you wish.

No restrictions. No additional fees.

They are your photos.

Print them, email them – make printed mugs if you wish.

The photographer retains ownership due to intellectual property law, however this is waived due to the contract you enter.

For more information on copyright law, click here.

Frequently Asked Questions

Web Design

Yes.

We design in lots of other Web standards too. CSS, PHP, ASP, JQuery etc.

 

We do however, recommend a content management system such as WordPress.

Not only does this give you the ability to maintain and update your own site, but the systems themselves are exceptionally well written.

Web design is not print design.

You don’t get charged by the page.

Instead, it’s about the time and quality that goes into each page.

You may want only 1 page which has 5 core sections that ‘scroll-to’ each section.

This would equate to about a 5 page Web site, without actually having 5 separate pages.

Talk to us, we can give you a definitive answer there.

We offer Web hosting.

But if you already have Web hosting we are more than happy to use that.

We won’t push you to change your hosting.

Don’t worry, we won’t push to change Web hosts.

We strongly suggest you stay put, unless of course you are very unhappy with the service – then why would stay.

We offer superb Web hosting, combined with fantastic packages.

This is actually very common.

A lot of our customers are very unhappy with their current Web host.

Moving is not painful. We handle the whole thing.

It is a very simple and easy process. Don’t let your Web host tell you otherwise.

We register or administer your domain name.

This is usually done together with Web hosting.

We don’t usually register domain names on their own. But we can.

Domain names usually need an email address, and we don’t configure this unless you have Web hosting with us.

Of course.

Depending on the type of domain name (.co.uk or .com), you will need to change the IPS tag or request an authorisation code – or you can just change the nameservers.

Don’t worry – we can do this for you.

Just give us your existing control panel details, and we can take of it.

Or tell us who your current registrar is – we’ll do the rest.

You do.

For more information, go to our terms and conditions.

No problem.

We charge a highly competitive rate of £25.00 per hour (see prices).

You pay for our time, so tell us what you need and we will give you a fixed quote based on the time it will take.

We never do any work without your consent.

Well, we do-do photography.

If you are looking for stock photos, we recommend Shuterstock.

The price of any stock photos are not included in the price.

This would be charged separately, or we suggest you buy them and send them to us to use for you.

Absolutely.

Give us a call or email.

We can do online ‘hangouts‘ or video conference via Skype.

Prefer to meet in person? No problem.

Just get in contact, and we’ll chat very soon.

Frequently Asked Questions

Web Hosting

[/vc_row_inner]

Our ‘data centres’ are located across the UK.

We use a cloud network that maintains 2 diverse, multihomed, BGP networks spanning multiple UK data centres. Utilising numerous Tier 1 transit providers and equipment vendors (Cisco & Juniper).

Our Linux web servers, provided by Dell, consist of Dual Hex (6) Core Xeon processors with HT and 48GB of RAM.

Our Windows web servers are of the same specification as the Linux machines.

It’s where your Web site lives on the Internet.

This forms part of the World Wide Web.

Without Web hosting, you can’t have a Web site.

Yes, you can’t have a Web site without it.

We offer Web hosting.

If you already have Web hosting, we are more than happy to use that.

We won’t push you to move Web host.

We just want to build beautiful Web sites.

Great, no problem.

We can use it.

Don’t worry, we won’t push you to move Web hosts.

We don’t care where we design beautiful Web sites.

This is very common.

A lot of our customers are very unhappy with their Web host.

Moving is not painful. We handle the whole thing.

It’s a very simple and easy process. Don’t let your Web host tell you otherwise.

Contact us for an explanation.

We can register or administer your domain name.

This is usually done together with Web hosting.

We don’t usually register domain names on their own. But we can.

Domain names usually need an email address, and we don’t configure this unless you have Web hosting with us.

Of course.

Depending on the type of domain name (.co.uk or .com), you will need to change the IPS tag or request an authorisation code – or change the nameservers.

Don’t worry – we can do this for you.

Just give us your existing control panel details, and we can take of it.

Or tell us the name of your registrar, and we’ll handle it all.

Of course.

Tell us what you need, and we’ll give you a price.

Do have a look at our price list to get an idea of what we offer.

Sure thing.

Give us a call or email.

We can do online ‘hangouts‘ or video conference via Skype.

Prefer to meet in person? No problem.

Just get in contact, and we’ll chat very soon.

View Prices

Contact us...

Are you a human?

Send us a quick message, and we'll get back to you.

Sending

©2017 Guildford Web

Guildford Web

Log in with your credentials

Forgot your details?